Legal
Privacy Policy
Lamas Tote Co. is a local Austin company. This policy explains what we collect and how we use it.
1. Information We Collect
When you check availability, request a quote, contact us, or reserve totes, we collect the information needed to serve you: your name, phone number, email address, ZIP code, move date, home or property size, delivery address, and any notes you share with us about your move.
2. How We Use Your Information
We use your information to confirm availability, schedule delivery and pickup, process reservations and payments, respond to your questions, and send you confirmations related to your rental. We do not sell your personal information to anyone.
3. Payment Information
Payments are processed securely by our payment provider. We do not store your card details on our website.
4. Marketing
We may use your contact information to follow up about your rental or, if you ask, share occasional updates about our services. You can ask us to stop at any time.
5. Data Retention
We keep lead and reservation records only as long as needed to serve you and comply with our business and tax obligations.
6. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. If you have an upcoming reservation, we need your delivery details to fulfill it.
7. Contact
Privacy questions? Call or text 512-696-0000 or reach us through the Contact page.
Questions? Call or text 512-696-0000.
